Cookie policy
Last updated: July 2026
1. What are cookies
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you signed in, and understanding how you use our platform.
2. Essential cookies
These cookies are required for the platform to function. They handle authentication (keeping you logged in), security tokens, session management, and cookie consent preferences. You cannot disable these without breaking core functionality.
3. Analytics cookies
We use Google Analytics (via Firebase Analytics) to understand how visitors use our website. This helps us improve the booking flow, identify popular service pages, and optimise performance. Analytics cookies collect anonymous usage data — page views, time on site, device type, and general location (city level, never exact address).
4. Functional cookies
These remember your preferences such as language, last-used vehicle type, and saved pickup locations. They make your next booking faster by pre-filling fields you have used before.
5. Third-party cookies
We use Stripe for payment processing, Google Maps for location services, and Firebase for authentication. Each of these services may set their own cookies. We do not use advertising cookies or share your data with advertisers.
6. How to manage cookies
You can delete or block cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Note that blocking essential cookies will prevent you from using the booking and account features of our platform.
7. Updates to this policy
We may update this cookie policy from time to time. The latest version will always be available on this page. Last updated July 2026.